Return & Exchange Policy
At Durrani Shoes Official, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact us so we can assist you.
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Damaged or Incorrect Items: Contact us promptly after delivery with your order number and clear photographs.
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Size Exchange: Contact our team to check whether an exchange is available. Exchanges are subject to product condition and stock availability.
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Return Requests: Please contact us before sending any product back. Our team will explain the return procedure and applicable conditions.
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Refunds: Approved refunds will be processed according to the applicable refund procedure and payment method.
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Made-to-Order Products: As some products are prepared after an order is placed, please contact us before ordering if you have questions about sizing or product details.
Contact Us
WhatsApp: 03192304087
Email: durranimart92@gmail.com
Website: https://durranishoes.shop/
Please contact our support team before returning a product. Your request will be reviewed according to our policy and applicable consumer protection laws.